On this page: Next steps · Request form · Insurance · Our team · Office · FAQs
GETTING STARTED
What happens next
Most people start within a week of reaching out.
1
Reach out
Fill out the short form below or call us at (385) 582-9559. It takes about two minutes, with no commitment. Just a first step.
2
Get matched to the right care
We'll help you choose the right therapist and service, whether that's therapy, a group or neurofeedback, and get your first appointment on the calendar.
3
Begin your work together
Start in our Provo office or by secure telehealth anywhere in Utah, at a pace that feels comfortable for you.
What are you here for?
Individual, couples and family therapy for children, teens and adults.
By submitting, you agree to our Privacy Policy. Your information is kept confidential and only used to contact you about care. This form is not for emergencies.
Prefer to reach out directly?
Admin & billing
746 East 1910 South,
Suite 4 Provo, UT 84606
Mon – Sat: 8am – 10pm
Sunday: 8am – 4pm
In a crisis? This form isn't monitored 24/7. If you are in danger or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline) or go to your nearest emergency room.
Our Location
Our office is at 746 East 1910 South, Suite 4 in Provo. Sessions are in person here, and every clinician also offers telehealth across Utah.
Most major insurance accepted
We check your benefits before your first visit. Coverage is confirmed per clinician, since not every therapist is credentialed with every plan.
Don't see your plan? We'll still help you check →
OUR TEAM
The people you'll meet
A caring team of licensed therapists. Get to know them before you reach out.
GET STARTED
Answers to Common Questions
Start with age and concern. Each therapist's page lists who they see and what they focus on. If you are still not sure, call us at (385) 582-9559 and we will match you based on what you are working through, your schedule and whether you want in person or telehealth sessions.
You talk, we listen. Your therapist will ask what has been happening, what you have already tried and what you want to be different. Together you set a direction and a plan. Most people say it feels less like an interview and more like finally being heard.
Absolutely. The relationship between you and your therapist matters more than almost anything else in therapy. If it is not clicking, tell us. There is no awkwardness on our end and we will help you transition to another member of the team.
Yes. Every clinician offers telehealth across Utah. Everyone sees clients at our Provo office too. Tell us your preference when you call and we will match you accordingly.
Therapists do not prescribe. If medication comes up it is a conversation to have with your physician or pediatrician, and it is always your decision. We are happy to coordinate with your prescriber.
If you are uninsured or paying out of pocket, federal law gives you the right to a written estimate of what your care will cost before it starts. Ask us for one and we will put it in writing.
Fill out your intake forms in the client portal, and have your insurance card ready. Our New Client Information page walks through every step, from the first call to paying for sessions.
Not right now. All of our clinicians provide therapy in English. If you or your family need a Spanish-speaking therapist, call us and we will help you find one in Utah County.
Yes. Every clinician at Healing Within is LGBTQ+ affirming. You will be treated with respect, and your identity will never be treated as something to fix.
Yes. We work with clients of every faith, including members of The Church of Jesus Christ of Latter-day Saints, and clients with no religious background. If you want your beliefs to be part of your therapy, your therapist will include them. If you do not, they will not come up.
Yes. Brian Austin served 11 years in the Marine Corps before becoming a therapist, and our clinicians work with trauma, burnout and the weight that comes with high-stress work. We also run a burnout group for healthcare workers and first responders.
No. We do not provide psychological, ADHD or developmental testing. If testing would help, we will point you to someone who does it, and we can keep working with you in therapy.
Sometimes, for current clients, and case by case. Your therapist needs to know you well enough to write something accurate, so we do not write letters after a single visit. We do not do custody evaluations or court-ordered assessments.