Seven
LICENSED CLINICIANS
60-minute
SESSIONS
$150
SELF-PAY
Free
15-MINUTE CALL
Plans we work with: Aetna, Blue Cross Blue Shield, Cigna, DMBA, EMI Health, PEHP, SelectHealth, UMR, UnitedHealthcare and University of Utah Health Plans, with TRICARE coming soon. Participation varies by clinician, so we check your plan on the free call before you commit to anything. Every clinician who sees adults also offers telehealth except Amy, who sees clients in person only.
WHY PEOPLE CALL US
Most adults wait longer than they meant to
You told yourself it would settle down after the semester ended. After the baby slept. After the promotion, the move, the funeral. It is February now, the inversion has been parked over the valley for three weeks, and you are still awake at two in the morning running the same loop you were running in October.
Or nothing dramatic happened at all. You go to work. You answer texts eventually. You show up where you said you would. Then you snapped at your kid over spilled cereal and spent the rest of the morning feeling like a stranger in your own house.
Some people arrive able to name exactly what they want to work on. Plenty cannot. Both are fine places to start, and nobody will ask you to have it figured out before the first session.
WHAT WE TREAT
Six things adults bring us most
All seven of our clinicians see adults from 18 to 64. This is not everything, and you do not have to fit the list to call.
What we treat
What it looks like
Trauma and PTSD
Single incident, childhood, and combat. Brian Austin is an EMDRIA Certified Therapist, Amy Pollard is EMDR certified, and Aubree Stock is EMDR trained.
Anxiety and panic
Including the low grade kind that runs underneath everything all day and never quite spikes into something you can point at.
Depression
Losing motivation, losing interest, and the version where you still function and nobody around you can tell.
Burnout and anger
Nothing left by Thursday, and the people you love getting the worst of what remains.
Grief and transitions
A death, a divorce, a career ending, or a change in what you believe.
Relationship patterns
Attachment, trust, and the shame that usually sits underneath the other two.
HOW WE DECIDE
How your therapist decides what to do
There is no single correct way to do this, and anyone who tells you otherwise is selling something.
For one person the work is practical. Tools for panic, a plan for sleep, something to do at two in the morning that is not scrolling. For someone else it is slower and older, and the real question is why the same fight keeps happening with a different person's face on it.
Depending on what you bring and who you see, the work may draw on EMDR, CBT, ACT, Internal Family Systems, DBT skills, motivational interviewing, or clinical hypnosis. Not every approach fits every person. Your therapist should be able to tell you, in plain language, why they are suggesting the one they are suggesting.
Anxiety learned to keep watch. Avoidance got you out of a room you needed out of. Working seventy hours was, at the time, the cheapest way through.
We do not treat any of that as a defect to argue you out of. It worked, until it stopped working, and the useful question is what it was protecting.
The goal is not to turn you into a different person. It is to make the thing that keeps happening stop happening automatically.
WHAT TO EXPECT
What people expect, and what actually happens
Most of what keeps adults from calling is a picture of therapy they got from television.
What people expect
What actually happens
You have to know what is wrong before you call.
Most people cannot name it. Something is off is enough to start with.
You will have to tell your whole story in the first session.
Session one is intake. You will get through maybe a third of it, and that is the normal amount.
The therapist will tell you what to do.
They will ask a great deal first. By session three or four you should have a direction you both agreed on.
It is open ended and you will be in it for years.
Some people come for eight sessions with one specific problem. Some stay much longer. You are allowed to ask how long this should take.
You have to cry.
Plenty of people never do. It is not a measure of whether the work is going anywhere.
WHEN YOU CALL
What actually happens when you call
The first call is fifteen minutes and it is free. You will not be asked to describe your childhood to a stranger on the phone.
We want three things. Roughly what is going on. What your schedule can hold. What insurance you have, which we check while you are still on the line. Then we tell you which clinician here fits, and when that person can actually see you.
On that call we cover
What has been going on, in whatever words you have for it.
What your week can actually hold, and which clinician has that slot.
Your insurance, checked while you are on the line, with the copay figure said out loud.
If nobody here is the right fit, we will say so and point you somewhere else. That happens, and it is a better outcome for you than six wasted weeks.
Most people start weekly. By session three or four you and your therapist should have a working direction. If you do not, say so out loud. That is a normal thing to say and a good therapist will not be wounded by hearing it.
WHO YOU WOULD SEE
Seven clinicians who see adults, and they are not interchangeable
Brian Austin has been practicing for twelve years, is an EMDRIA Certified Therapist, is Gottman Level 2 trained, and spent eleven years in the Marine Corps before graduate school, which matters to some veterans and not at all to others. He is an AAMFT Approved Supervisor and is approved in Utah to supervise associate-level clinicians, which is to say other therapists train under him.
Amy Pollard has been an LCSW since 2007 and EMDR certified since 2016. She spent three years as a crisis social worker in the University of Utah emergency department, has taught social work at BYU, and ran two outpatient substance use programs for Utah County. Adults and older adults are the whole of her practice.
Becky Duebeck, CMHC, works with adults and older adults on trauma, substance use, anxiety and depression, using ACT, DBT, EMDR and hypnotherapy.
Emily Scoffield, LCSW, has more than twenty years of experience with complex trauma, crisis and suicidality, and she also sees healthcare workers and helpers who are running on empty.
Brittany Taggart, LCSW, has been a therapist for ten years and uses CBT, DBT and EMDR with adults, couples and families.
Kristen Morgan, LCSW, brings about twenty years of social work, with deep experience in complex trauma, anxiety, autism and ADHD, and brain injury.
Aubree Stock, CSW, is EMDR trained and trained in Motivational Interviewing and Mind-Body Bridging. She has worked in Utah's child welfare system since 2016, and sees adults alongside children and families.
Brian Austin, LCSW · Teens (16+), Adults, Older Adults, Couples
Amy Pollard, LCSW · Adults and Older Adults
Becky Duebeck, CMHC · Adults and Older Adults
Emily Scoffield, LCSW · Children (6+), Teens, Adults, Couples, Families
Brittany Taggart, LCSW · Children (6+), Teens, Adults, Couples, Families
Kristen Morgan, LCSW · Children (6+), Teens, Adults, Families
Aubree Stock, CSW · All Ages, Couples, Families
All seven see individual adults. Amy sees clients in person only; everyone else also offers telehealth. If you already know who you want, ask for them by name. If you do not, that is exactly what the fifteen minute call is for.
VETERANS AND FIRST RESPONDERS
For people whose job was to stay steady
Brian Austin spent 11 years in the Marine Corps before he became a therapist. That does not make him the right fit for every veteran, but it does mean the language of service, deployment and coming home does not need translating.
We also see police officers, firefighters, EMTs, dispatchers, nurses and physicians, people whose work asks them to stay calm through things most people never see. Trauma, sleep trouble, anger, burnout and the moral weight of hard calls are all things we work with, often using EMDR.
Our healthcare burnout group is open to first responders too. If you are a veteran or military family, ask about TRICARE on the call. Our contract is coming soon, and self-pay with a superbill is an option until then.
WHAT IT COSTS
What it costs
Sessions run 60 minutes. Self-pay is $150.
If you are using insurance, what you pay is your plan's copay. We will tell you that number on the free call rather than making you guess at it or sit on hold with your insurer.
TRICARE is coming soon. We are finishing credentialing now, so call and we will tell you where it stands. Until then, military families can use self-pay and ask us about a superbill.
Good Faith Estimate
If you are uninsured or paying out of pocket, federal law gives you the right to a written estimate of what your care will cost before it starts. Ask us for one and we will put it in writing. Read how it works.