Privacy Policy

Healing Within Counseling, PLLC ("Healing Within," "we," "us") respects your privacy. This policy explains what information our website, healingwithinutah.com, collects, how we use it, and the choices you have.

This policy covers our website only. Once you become a client, your health information is also protected by federal law (HIPAA), and our Notice of Privacy Practices explains how we handle it. You can ask us for a copy at any time.

Please do not send clinical details through this website

Our website forms and email are not a secure place for health information. When you reach out, share only what we need to contact you, such as your name, phone number and a short reason for calling. We will talk through the rest with you by phone or in person.

If you are in crisis, call or text 988, or call 911. We cannot respond to emergencies through this website.

Information we collect

Information you give us. When you fill out our contact form or book a free consultation, we collect what you enter. That can include your name, phone number, email address, how you would like us to contact you, how you heard about us, and any message you write.

Information collected automatically. Like most websites, ours collects basic technical information when you visit, such as your browser and device type, IP address, the pages you view, and the date and time of your visit. This is gathered through cookies and similar tools.

How we use your information

To answer your questions and schedule appointments or consultations.

To check whether a clinician and your insurance are a good fit, when you ask us to.

To keep our website working, secure and easy to use.

To understand in general terms how visitors use the site so we can improve it.

To meet our legal and professional obligations.

We do not sell your personal information, and we never will. We do not share it with advertisers. We use it only to connect with you about getting started and to share information about our services. As licensed mental health professionals, we also follow HIPAA and Utah privacy laws.

Cookies

Cookies are small files saved on your device. Our website platform, Wix, uses cookies the site needs in order to work and cookies that give us general, anonymous statistics about site visits. You can block or delete cookies in your browser settings, though some parts of the site may not work as well if you do.

Who we share information with

We share information only as needed to run the practice and this website:

Our website platform. Wix.com hosts this site and processes form submissions and bookings for us.

Our client portal. SimplePractice is used when you request an appointment or become a client.

Other service providers who help us operate and are required to keep your information confidential.

Government or legal authorities when the law requires it, or when needed to protect someone's safety.

Links to other websites

Our site links to other websites, such as our client portal, insurance companies and community resources. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

How long we keep information

We keep website inquiries only as long as we need them to respond to you and run the practice, unless the law requires us to keep them longer. Client records are kept as Utah law requires.

How we protect information

We use reasonable safeguards to protect what you send us. No website or email is completely secure, which is why we ask you not to send clinical details through this site.

Your choices

You can ask what information we have from your website inquiries, ask us to correct it, or ask us to delete it unless we are required to keep it. You can also ask us to stop contacting you. Email Info@healingwithinutah.com or call (385) 582-9559.

Children

Our website is not meant for children to use on their own. A parent or guardian should contact us for anyone under 18.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it last changed.

Contact us

Healing Within Counseling, PLLC
746 East 1910 South, Suite 4, Provo, UT 84606
(385) 582-9559
Info@healingwithinutah.com